Last Updated: January 1st, 2019

 

Our Commitment to Privacy

Privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.

CORE Healthcare Communications Inc. (“CORE”) works diligently to honour and protect your privacy, and, in doing so, we believe that transparency, in this regard, is critical toward our successful relationship. Below, we describe the types of information that we collect, through our website, www.coreagency.ca and our CRM, and how we may use the information. We also list the choices available to you in terms of how we use the information. We identify the means in which we protect the information and how you can contact us to address further questions/concerns about our privacy practices.

 

INFORMATION WE COLLECT

We may collect and store personal information that you to provide to us through our website or when you contact us directly, and sign up for our events. This may include:

Personal Information: You are not ordinarily required to register or provide personal information in order to access our Website, though certain functionalities (such as requesting information or providing feedback through the site, signing up for events) may require the inclusion of personal information. Personal information may include your contact information (such as your name, postal address, telephone numbers and/or email address and other personal information you wish to provide to us).

Server Log Files: Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Website, along with the time(s) of your visit(s) and the page(s) that you visited. We use the IP addresses of all Visitors to calculate Website usage levels, to help diagnose problems with the Website’s servers, and to administer the Website. We may also use IP addresses to communicate or to block access by Visitors who fail to comply with our Terms of Service. Collecting IP addresses is standard practice on the Internet and is carried out automatically by many web sites.

 

INFORMATION WE COLLECT THROUGH MARKETING AUTOMATION

Through our website, we may collect, via marketing automation, information, such as your IP address, your internet browser type, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our website. To collect this information, we utilize various methods, described below.

 

COOKIES

Cookies, to personalize your experience on our website, for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths you take when you visit our website, as you move from page to page.

You can control or refuse the use of cookies by selecting the appropriate settings on your browser. Note, that this may affect your experience on our website. Please consult the “Help” section of your browser for more information.

 

HOW WE USE THIS INFORMATION

We may use the information to further our relationship with you and to:

  • process and improve how we effectively correspond with you
  • improve how we operate our business and our communication practices
  • determine the effectiveness of our website and how we describe our services to you
  • comply with industry legal requirements, standards and policies.

If we use personal information for other purposes, we will notify you of these purposes at the time of collection.

 

COMMUNICATIONS

We may use your personal information in order to respond to your questions and comments. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

SUBSCRIPTIONS

You can register with our website if you would like to receive additional information and sign up for events (for example video series). Information you submit on our website will not be used for this purpose unless you fill out the registration form. We do not share this information with outside parties except to the extent necessary to complete that request. Should you like to withdraw this request, you can do so at any time.

 

ONLINE TRACKING

We may also use third-party solutions to conduct web analytics, such as Google Analytics or HubSpot. For more information about Google’s privacy policy in respect of Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html. For more information about HubSpot’s privacy policy, please refer to https://legal.hubspot.com/privacy-policy.

Neither we nor any third parties on our website collect or use personal information about our visitors’ activities across third-party websites. Note that our website is not designed to respond to “do not track” signals received from browsers.

The aggregate information we collect through the website is used to better design our website. We analyze aggregate information in order to enhance website security, track the popularity of certain pages of the Website, the success of our email notifications, traffic levels on the Website and other usage data, all of which helps us to provide content tailored to your interests, improve the Website and related services and to otherwise enhance your experience on the Website.

 

SHARING INFORMATION

We may disclose information about you (i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

 

SECURITY

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

 

LINKS TO OTHER WEBSITES

Our website may include links to other websites for further information that we feel may be of interest to you. Note that these websites operate independently from us, and as such, have their own privacy policies. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites.

 

CHILDREN’S PRIVACY

Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 on our website.

 

YOUR RIGHTS AND CHOICES

We encourage you to be in control and to choose how we collect and use the information that you provide us and how we communicate with you. To notify us of your preferences or to ask to be removed from our mailing lists, please see the “How to Contact Us” section below. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

 

CHANGES TO OUR PRIVACY POLICY

We may change or add to our Privacy Policy from time to time and will post any revisions on our website. We will indicate at the top of the Privacy Policy when it was most recently updated.  Your continued use of our website subsequent to any change to this Privacy Policy constitutes your acceptance of the change. Please review this statement periodically to ensure you are aware of any changes or updates to this Privacy Policy.

 

HOW TO CONTACT US

If you have any questions about our Privacy Policy or our privacy practices, please feel free to email us at info@coreagency.ca

312 Dundas Street East, Suite 202
Waterdown, Ontario
L0R 2H0
Canada

Toll free
1 855 404 CORE (2673)

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